Reference

How fiver77 Handles Your Personal Data

This Privacy Policy sets out what data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, and use the platform — and exactly how we protect it.

Account data protectionbKash, Nagad, Rocket payment dataNo third-party data sellingClear data request processBangladesh-focused policy

Explore the Lobby Read FAQ

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply security measures across every layer of your account — from the moment you submit your bKash number during registration to when a Nagad or Rocket withdrawal is confirmed. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected by password hashing and OTP verification on login. Any suspicious device access triggers an alert before a session is opened on your profile.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which parts of the platform you use. You can manage cookie preferences through your browser settings at any time.

Data Retention

We hold your account data for as long as your account is active. If you close your account, we retain only what applicable law requires, then delete or anonymise the rest.

Your Rights and Requests

You can request a copy of your data, ask us to correct inaccuracies or request deletion. Submit through live chat or the help centre form; we handle each request individually.

REACH US DIRECTLY

Contact Us About Your Privacy

If you want to access, correct or delete the personal data we hold for your account, our support team can action your request. Reach out through any of the channels below. We aim to respond to all data-related requests within a reasonable timeframe. Your eligibility to make certain requests may depend on your local law.

Live Chat Open the live chat window inside your account dashboard. Identify your request as a privacy or data matter so our team routes it correctly.

Email Support Send your data request to our support address listed in the account help section. Include your registered contact number so we can verify your identity.

Account Help Centre The help centre inside your account has a dedicated privacy request form. Submit it there for a structured, tracked response from our data team.

What Data We Collect and Why

fiver77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide directly — your name, email address, contact number and payment identifiers linked to your bKash, Nagad or Rocket wallet. We need this to verify your account, process deposits and withdrawals, and keep your

1
wallet transactions secure. We also collect device and session data automatically: your IP address, browser type and the pages you load. This helps us detect unusual login activity and protect your account from unauthorised access. If you contact our support team, we retain that conversation history
2
so we can follow up accurately. We do not sell your personal data to third parties. We may share limited data with payment processors — strictly so your bKash, Nagad or Rocket transfer can clear — and with fraud-prevention services that help keep the platform safe.
3
Data we hold is kept only as long as your account remains active or as required by applicable law. Whether this policy applies to you depends on your local law and whether you are in an eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on fiver77

These are the questions we get asked most about how we handle account data, payment records and your rights as someone using the platform from Bangladesh.

We collect your name, email, phone number and the wallet ID you use for bKash, Nagad or Rocket. Device and session data is also logged automatically when you access the platform.

Your payment data is shared only with the payment processor needed to complete your transfer. We do not share it for marketing or sell it to any third party.

Submit a request through live chat or the privacy form in the account help centre. Include your registered number so we can verify your identity before releasing any data.

Yes. You can request deletion through our support channels. We will remove your data except for what applicable law requires us to retain after account closure.

We use session cookies for login and analytics cookies for platform improvement. You can adjust or block cookies through your browser settings; some features may work differently as a result.

We keep your data while your account is active. After closure, retention follows applicable legal requirements. Data no longer needed is deleted or anonymised on a regular schedule.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAndar Bahar Live Table InfoRoulette Action

How fiver77 Handles Your Personal Data

How We Protect and Manage Your Data

Account Security

Cookies and Tracking

Data Retention

Your Rights and Requests

Contact Us About Your Privacy

Common Questions About Your Privacy on fiver77

01 What personal data does fiver77 collect when I open an account?

02 Is my bKash or Nagad payment data shared with anyone?

03 How do I request a copy of the data fiver77 holds on my account?

04 Can I ask fiver77 to delete my account data?

05 Does fiver77 use cookies, and can I turn them off?

06 How long does fiver77 keep my personal data after I stop using the platform?

Privacy Policy

Related pages

Related pages